Your personal data belongs to you. This privacy policy explains exactly what information hebaje collects when you use the platform, why we collect it, how we use it and what rights you have over it. We've written this in plain language — not legal boilerplate — because we think you deserve to actually understand it.
Six principles that guide how hebaje handles your personal information every single day
Every page on hebaje is served over HTTPS with SSL encryption. Your login credentials, payment details and personal information are encrypted in transit and at rest. We use industry-standard security protocols to keep your data safe from interception.
Hebaje does not sell, rent or trade your personal data to third parties for marketing purposes. Your information is used only to operate your account, process transactions and improve the platform. That's it — no exceptions and no hidden arrangements.
Hebaje gives you meaningful control over your personal data. You can request access to what we hold, ask for corrections, request deletion in certain circumstances and opt out of non-essential communications. Contact our support team to exercise any of these rights.
Hebaje only collects the data that is genuinely necessary to operate the platform, verify your identity and process your transactions. We don't collect data speculatively or build profiles beyond what is needed for your account and our legal obligations.
Hebaje retains your data only for as long as it is needed for the purpose it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised. We don't hold onto your information indefinitely.
In the unlikely event of a data breach that affects your personal information, hebaje will notify affected players promptly and take immediate steps to contain the breach and prevent further exposure. We take our responsibility to communicate security incidents seriously.
Hebaje is an online gaming and sports betting platform serving players in Bangladesh. When this privacy policy refers to "hebaje", "we", "us" or "our", it means the hebaje platform and the team responsible for operating it. Hebaje acts as the data controller for the personal information collected through the platform, meaning we determine the purposes and means of processing your data.
This privacy policy applies to all users of the hebaje website, mobile app and any related services. It covers data collected when you browse the site, register an account, make a deposit, place a bet, contact support or interact with the platform in any other way.
Hebaje collects personal data in two ways: information you provide directly when using the platform, and information collected automatically as you interact with the site. Here's a breakdown of what we collect and why:
| Data Type | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Phone number, email address | Registration form, support interactions |
| Financial Data | bKash / Nagad / Rocket account number, transaction history | Deposit and withdrawal forms |
| Account Data | Username, password (hashed), account balance, betting history | Platform activity |
| Technical Data | IP address, device type, browser, operating system | Automatic collection via cookies and server logs |
| Usage Data | Pages visited, games played, session duration, click patterns | Analytics tools, server logs |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Support interactions |
Every piece of data hebaje collects is used for a specific, legitimate purpose. We do not use your data in ways that are incompatible with the reason it was originally collected. Here is how we use the information we hold about you:
Hebaje processes your personal data on the following legal grounds, depending on the specific purpose of the processing:
Where hebaje relies on legitimate interests as the legal basis for processing, we carry out a balancing assessment to ensure that our interests do not override your fundamental rights and freedoms.
Hebaje does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the specific purpose:
Hebaje uses cookies and similar tracking technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file stored on your device when you visit a website. Here is how hebaje uses them:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the hebaje platform. For a full list of cookies used on hebaje, contact the support team.
Hebaje takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction or alteration. These measures include:
While hebaje takes every reasonable precaution to protect your data, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password for your hebaje account and never share your login credentials with anyone.
Hebaje retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
You have a number of rights in relation to the personal data hebaje holds about you. These rights are outlined below. To exercise any of them, contact the hebaje support team via live chat or email at [email protected].
You can request a copy of the personal data hebaje holds about you. We will provide this within a reasonable timeframe and at no charge for standard requests.
If any of the personal data hebaje holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Update basic details directly in your account settings or contact support for more complex corrections.
In certain circumstances, you can request that hebaje delete your personal data. This right is not absolute — we may need to retain certain data to comply with legal obligations — but we will delete everything we are not legally required to keep.
You can ask hebaje to restrict the processing of your data in certain situations, for example while a dispute about its accuracy is being resolved.
Where processing is based on your consent or a contract, you can request a copy of your data in a structured, machine-readable format so you can transfer it to another service if you wish.
You can object to hebaje processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests, though hebaje may be able to demonstrate compelling grounds to continue in some cases.
Hebaje is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register on hebaje or use any of its services.
If hebaje becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on hebaje, please contact our support team immediately so we can investigate and take appropriate action.
Hebaje uses age verification checks at registration and may request additional proof of age at any point. These checks are in place to protect minors and to comply with our legal obligations as an online gaming platform.
Hebaje may update this privacy policy from time to time to reflect changes in our practices, the services we offer or applicable legal requirements. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top.
For significant changes that materially affect how we use your personal data, hebaje will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this page periodically so you are always aware of how your data is being handled.
Continued use of the hebaje platform after an updated privacy policy has been published constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should stop using the platform and contact support to close your account.
If you have any questions, concerns or requests relating to this privacy policy or the way hebaje handles your personal data, please get in touch. Our team is available around the clock and will do their best to help you promptly.
When submitting a data rights request, please include your registered phone number or username so we can locate your account quickly and process your request without unnecessary delays.
Now that you know how hebaje protects your privacy, join thousands of Bangladesh players already enjoying fast payouts, fair games and 24/7 support. Register in under two minutes.